Terms of service

Terms of Service

Last Updated: October 27, 2026

1. Introduction

This website is operated by BCA Stores LLC d/b/a Sovereign Premier. These Terms govern your use of sovereignpremier.com and related services.

By using the website or purchasing from us, you agree to these Terms and the applicable order conditions. If you do not agree, please do not use the services.

2. Eligibility & Account Information

You must be at least 18 years old and legally able to enter into a purchase agreement. If acting for an organization, you must have authority to do so.

Provide accurate contact, billing, and delivery information. If you create an account, protect your login credentials and notify us promptly of unauthorized access.

3. Product Information

We make reasonable efforts to present accurate product descriptions, pricing, dimensions, and availability.

Natural materials may vary in grain, texture, and color. Screens, lighting, and photography may affect perceived appearance. Lifestyle imagery may show styling elements that are not included with the product.

Review the product specifications for the configuration, materials, accessories, and services included in your purchase. Contact our concierge team if a detail is unclear.

We will not substitute a materially different product or configuration without your approval.

4. Orders

You can order directly on the website. Sending us a question or inquiry does not place an order or authorize a charge.

An order is placed when you complete checkout, and it proceeds once payment is authorized and you receive our order confirmation.

If an error or availability issue prevents fulfillment, we will explain the issue and obtain your approval for an alternative or refund the affected payment.

5. Pricing & Payment

Website prices may change before an order is confirmed. Changes will not automatically alter the price of an already confirmed order.

Available payment methods are shown on the secure payment page. You agree to provide accurate billing information and use an authorized payment method.

Shipping costs and applicable taxes are shown at checkout before payment. Assembly, installation and other services are not included unless expressly identified in the product information.

6. Shipping & Delivery

Our Shipping & Delivery Policy forms part of the order terms. Orders ship directly from the brand or its fulfillment partner in the United States.

We remain your point of contact for delivery concerns. Risk of transit loss or damage remains with Sovereign Premier until delivery is completed, subject to applicable law. Carrier conditions do not remove rights that cannot legally be excluded.

7. Production & Shipment Timing

Made-to-order and customized products may require extended production periods. Applicable estimates will be provided before purchase.

If we cannot ship within the agreed timeframe, we will notify you and provide the required opportunity to consent to a revised schedule or cancel for a refund, as applicable under law.

8. Returns, Refunds & Cancellations

Our Return & Refund Policy and any product-specific conditions disclosed before purchase govern ordinary returns and cancellations.

Customized or made-to-order products may have restrictions once production begins. These restrictions do not override statutory rights or remedies for defective goods, shipment delays, or other legally protected circumstances.

9. Installation, Use & Wellness Information

Customers are responsible for reviewing product requirements and following manufacturer instructions.

Electrical work, installation, assembly, and specialist services are not included unless expressly stated in the product information. Where qualified installation is required, arrange an appropriately qualified professional.

Website and journal content is provided for general information and does not constitute medical advice. Consult an appropriate healthcare professional about suitability for your individual circumstances and follow manufacturer safety guidance.

Regulatory Disclosure: The wellness products in our collection are intended for general relaxation, comfort and lifestyle use. Sovereign Premier does not provide medical advice, diagnosis or treatment. Statements on this website have not been evaluated by the Food and Drug Administration. Please consult your physician about your individual suitability, and a qualified installer or electrician about your site requirements, before installation.

10. Manufacturer Warranties

Product warranties, where offered, are provided under the terms disclosed for the applicable manufacturer and product.

Coverage periods, exclusions, remedies, labor, and transportation responsibilities may differ. Sovereign Premier assists with coordination but does not create an additional manufacturer warranty unless expressly stated in writing.

Nothing in these Terms excludes warranty rights or consumer protections that cannot legally be excluded.

11. Intellectual Property

Website content, including text, photography, graphics, branding, and software, belongs to Sovereign Premier or its licensors and content suppliers.

You may browse the website for lawful personal or business purchasing purposes. You may not reproduce, distribute, sell, or commercially exploit its content without permission, except where permitted by law.

12. User Content

You retain ownership of content you submit, such as reviews. By submitting content for publication, you grant us a non-exclusive license to display and reproduce it for the purpose for which it was submitted.

You must have the necessary rights to submitted content. Do not submit unlawful, misleading, abusive, defamatory, or privacy-infringing material.

Private inquiry details and claim documentation are handled under our Privacy Policy.

13. Prohibited Use

Do not use the website for unlawful activity, unauthorized access, fraud, interference with website operation, or infringement of another person’s rights.

We may restrict access where reasonably necessary to protect the website, customers, or our business. Such restrictions do not remove obligations relating to existing orders.

14. Website Availability & Liability

We make reasonable efforts to maintain the website but cannot guarantee uninterrupted or error-free access.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising solely from website interruptions or reliance on general informational content.

Nothing in these Terms excludes liability, remedies, or consumer rights that cannot legally be excluded.

15. Indemnification

To the extent permitted by law, you agree to indemnify Sovereign Premier against third-party claims arising from your unlawful use of the website or infringement of another person’s rights. This does not require you to indemnify us for our own unlawful conduct.

16. Governing Law & Disputes

These Terms are governed by Texas law, subject to any mandatory consumer protections that apply to you.

Please contact advisory@sovereignpremier.com so we can attempt to resolve concerns informally. This does not prevent either party from pursuing available legal remedies.

17. Changes & Interpretation

Updates will be posted with a revised date. Changes do not retroactively alter a confirmed order without agreement or remove existing legal rights.

If a provision is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision does not waive it.

These Terms, the applicable policies, and your order confirmation form the agreement for your purchase.

18. Contact

BCA Stores LLC d/b/a Sovereign Premier
10601 Clarence Dr, Frisco, TX 75033, United States

Product inquiries: concierge@sovereignpremier.com
Order assistance: advisory@sovereignpremier.com
Toll-Free: (888) 482-4118
Text: (254) 237-5976