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Owned and operated by Sovereign Premier, our team is ready to assist with product questions, orders, and wellness space planning.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. Larger items such as traditional saunas and massage chairs may require additional coordination for delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to monitor your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for complete details on conditions, timeframes, and how to initiate a return for saunas, red light therapy panels, or massage chairs.
Can I exchange a product for a different model?
We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order details and the model you are interested in, and we will walk you through the process.
How do I choose the right sauna or massage chair for my space?
Consider your available room dimensions, preferred capacity, and any specific features that matter to you. Our team can help you compare models and find the right fit for your home environment.
What should I know about red light therapy panels before purchasing?
Our red light therapy panels vary in size, wavelength configurations, and mounting options. We recommend reviewing each product's specifications to determine which panel suits your intended use and available space.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Why Clients Choose Sovereign Premier
Personal Guidance
Knowledgeable support before and after your purchase.
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Curated for Quality
Premium wellness products selected for performance, craftsmanship, and lasting value.
White-Glove Care
Thoughtful support from product selection through delivery.