Privacy policy

Privacy Policy

Last Updated: October 27, 2026

1. Who We Are

BCA Stores LLC d/b/a Sovereign Premier operates sovereignpremier.com.

This policy explains how we collect, use, and share personal information when you visit our website, contact our team, or make a purchase.

2. Information We Collect

Information you provide may include your name, email address, telephone number, billing and delivery addresses, product selections, inquiry details, and order information.

For delivery planning, we may collect property access details, appointment preferences, and other information needed to arrange the requested service.

For product assistance, returns, or transit claims, we may receive photographs, videos, correspondence, and documentation you choose to provide.

When you use the website, Shopify and connected service providers may collect technical information such as your IP address, browser, device information, website interactions, and cookie identifiers.

Payment information is processed through the payment providers used for your transaction.

3. How We Use Information

We use personal information to:

  • Respond to inquiries and questions.

  • Process payments and fulfill orders.

  • Coordinate fulfillment, shipping and delivery with the brands and carriers involved.

  • Assist with returns, warranty requests, and shipping damage claims.

  • Communicate order updates and respond to questions.

  • Maintain and improve the website.

  • Detect fraud and protect our customers and business.

  • Meet recordkeeping and legal obligations.

  • Send marketing communications where permitted and subject to your choices.

Please avoid including sensitive medical information in a general product inquiry. It is not needed to ask a product question.

4. Information We Share

We share information with providers where needed to perform the requested service, including Shopify, payment processors, manufacturers, suppliers, transportation providers, insurers, and claims administrators.

For example, a delivery provider may receive your name, contact details, delivery address, and access instructions.

We may also share information with professional advisers, where required by law, to protect legal rights, or in connection with a business transfer, subject to applicable safeguards.

5. Shopify & Connected Services

Our store is hosted by Shopify, which provides the commerce platform used to operate the website and process transactions.

Shopify and other connected services process information under their applicable privacy terms. You can learn about Shopify’s practices at https://www.shopify.com/legal/privacy.

6. Cookies, Analytics & Advertising

The website may use cookies and similar technologies to support essential functionality, remember preferences, understand website use, and support marketing where enabled.

Where available, use the website’s privacy controls to manage consent and applicable data-sharing choices. You may also manage cookies through your browser. Blocking certain cookies can affect website functionality.

Where applicable law treats advertising-related data sharing as a sale or sharing of personal information, you may have the right to opt out through the available privacy controls or by contacting our advisory team.

7. Email & Text Messages

You may unsubscribe from marketing emails using the link provided in those messages. Necessary order and service communications may continue.

If you opt in to text messages, we may send communications related to your inquiries, orders, or requested services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Consent to marketing messages is not a condition of purchase.

We do not sell or share mobile numbers or SMS consent information with third parties for their own marketing purposes. We may share information with providers as needed to operate the messaging service.

8. Security

We use reasonable administrative and technical measures to protect personal information, including the protections provided by our commerce and payment services.

No website, transmission method, or storage system can be guaranteed completely secure.

9. Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, support orders and claims, maintain required business records, prevent fraud, and comply with legal obligations.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information; withdraw consent; or opt out of certain processing or advertising-related sharing.

Contact advisory@sovereignpremier.com to submit a request. We may need to verify your identity before acting. Exceptions may apply where records must be retained for legal, transactional, or security reasons.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. International Processing

Our service providers may process information in the United States or other countries. Applicable safeguards and legal requirements govern such processing.

12. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 18.

If you believe a child has provided personal information, contact our advisory team so we can review and address the matter.

13. Third-Party Websites

Links to other websites are provided for convenience. Their privacy practices are governed by their own policies.

14. Updates

We may update this policy as our services or practices change. The revised date will appear above. Where required, we will provide additional notice or obtain consent.

15. Contact

For privacy questions or requests:

BCA Stores LLC d/b/a Sovereign Premier
10601 Clarence Dr
Frisco, TX 75033
United States

Email: advisory@sovereignpremier.com
Toll-Free: (888) 482-4118
Text: (254) 237-5976